Last updated: 2025-11-10

1. Introduction

This Privacy Policy describes how Gouttières Royales, a company registered at 403 Blvd. St-Jean-Baptiste, Unit 2, Mercier, QC, J6R 2B2 (“We”, “Us”, or “Our”), collects, uses, processes, shares, and protects the personal information of users (“Users” or “You”) when using our website accessible at gouttieresroyales.com (the “Site”). This policy is designed in accordance with Law 25 regarding the protection of personal information in Canada, hereinafter referred to as “the Law”.

2. Collection of personal information

We collect personal information in various ways, including when you visit our Site, register on the Site, fill out a form, place an order, respond to a survey, communicate with us, or interact with our services. The personal information collected may include, but is not limited to, your name, address, email address, phone number, payment information, and personal preferences.

3. Use of personal information

The personal information collected may be used for the following purposes:

• To provide, operate, and maintain our services, including order processing and the management of your account.
• Personalize your experience on the Site and provide you with relevant content.
• Communicating with you, particularly to respond to your requests and provide you with information about our products, services, and promotions.
• Improve our products, services, and Site features based on your feedback and suggestions.
• Administer surveys, contests, promotions, or other similar activities.

4. Sharing of personal information

We do not sell, rent, or market your personal information to third parties. However, we may share your information with third-party service providers and business partners acting on our behalf and in accordance with our instructions, such as hosting, payment processing, and communication services.

5. Protection of personal information

We take appropriate technical, administrative, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. This includes securing data during collection, transmission, and storage.

6. Cookies and similar technologies

We may use cookies, web beacons, and other similar technologies to collect information about your use of the Site. These technologies help us improve the Site’s functionality, personalize your experience, and analyze how you interact with us.

7. Your choices

You have the right to choose how your personal information is collected, used, and shared. You can manage your communication preferences by unsubscribing from promotional communications or by changing your account settings.

8. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be published on the Site, and the date of the last update will be indicated at the top of the Policy.

9. Contact us

For any questions regarding this Privacy Policy, please contact us at the following address: info@gouttieresroyales.com